At LandscapeTools, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it under the following conditions:
1. **Eligibility for Returns**: Items must be returned within 30 days of receipt. Products must be unused, in their original packaging, and in the same condition as received.
2. **Return Process**: To initiate a return, please contact us at fmqoovighz@gmail.com or call us at 214-284-6578. We will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return your item.
3. **Shipping Costs**: Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect item shipped).
4. **Refunds**: Once we receive your returned item and inspect it, we will process your refund to the original payment method within 7-10 business days.
5. **Exchanges**: If you wish to exchange an item, please follow the return process above and place a new order for the desired item.
6. **Non-Returnable Items**: Certain items, such as gift cards or products marked as final sale, are not eligible for returns.
For any questions regarding our Returns Policy, feel free to reach out to us at the contact information provided above. Thank you for shopping with LandscapeTools!